If you use Bowflex adjustable dumbbells, be careful: Your workout gear may be impacted by a safety recall.
BowFlex parent company Johnson Health Tech Trading has issued a recall for BowFlex adjustable dumbbells due to a serious impact hazard that could result in injury to users—the company says there have been over 300 reports of plates dislodging during use, including 111 resulting in injuries such as concussions, abrasions, broken toes, or contusions.
This voluntary recall recall affects some 3.7 million previously sold BowFlex products (some sold under the company’s former name, Nautilus, Inc.) Here’s what to do if your BowFlex dumbbells are affected by this recall.
Which BowFlex products are affected?
The recall is for two popular BowFlex adjustable dumbbell models: the Model 552 (52.5-pound adjustable dumbbells) and Model 1090 (90-pound adjustable dumbbells).
The dumbbells were sold in pairs and single units in the black and include handles, weight plates, and a molded plastic tray. Both products were designed where users adjust the weight by turning manual knobs while the dumbbells remain in their base tray.
How to check if your BowFlex dumbbells are recalled
To determine if your BowFlex dumbbells are part of this recall, check the model and serial number printed on a sticker located on the bottom of the molded plastic tray.
For the 552, check for the following serial number ranges:
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00182M243902233 – 00182M243902592
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00182MAG220200463C – 00182MAG221204535C
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00182SFE213414844C – 00182SFE234002231C
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100182M242800001 – 100182M250201440
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100182MAG20431227C – 100182MAG233500372
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100182P244100067 – 100182P244602976
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100182SFE213709609 – 100182SFE235206276
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100748M243200001 – 100748M244300252
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100748MAG222400734 – 100748MAG23500660
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100748P242900001 – 100748P245205632
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100748SFE220908785 – 100748SFE233513811
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X00748MAG233003670 – X00748MAG233003672
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X00748SFE233202493 – X00748SFE233203161
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Z00748MAG233003670
For the 1090, check for the following serial number ranges:
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4551MAG21452813 – 4551MAG23350381
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4551SFE23320001 – 4551SFE23501949
If you own either the Model 552 or Model 1090 adjustable dumbbells, it’s safe to say your equipment is included in this recall.
What to do if you own these BowFlex dumbbells
Needless to say, stop using the recalled dumbbells immediately. Even though Johnson Health Tech Trading is proactively reaching out to all known purchasers directly to inform them of the recall, you should not wait to hear from the company. The impact hazard poses a serious safety risk that could result in injury during use. Simply do not attempt to continue exercising with these dumbbells, even if they appear to be functioning normally.
Johnson Health Tech Trading is offering different remedy options, depending on where consumers originally purchased their dumbbells.
For units sold by Johnson Health Tech Trading:
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Full refund of purchase price in the form of a voucher
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Replacement dumbbells (where available)
For units originally sold by BowFlex Inc. (formerly Nautilus Inc.):
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Prorated voucher refund based on purchase date
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Complimentary one-year JRNY digital fitness membership
If you have a set of either dumbbell model and would like them to send a replacement set (of safe versions of the same models), prepare the following information:
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Name, mailing address (mailing address will be used to send out a pre-paid box/label to return the handle(s) and base(s) of your dumbbells)
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Model name (do you have 552s or 1090s)
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Serial number for each dumbbell (either provide the number or take a picture and send via email)
For the most current information about this recall, including contact details and specific instructions for your situation, visit the manufacturer’s official recall webpage or contact customer service directly. You can call Johnson Health Tech Trading toll-free at 800-209-3539 from 8 a.m. to 7 p.m. CT Monday through Friday, email at [email protected], or at www.bowflex.com/recalls or online at www.bowflex.com and click “Recalls” at the bottom of the page.
